Airtel — misleading to me

Address:

411030

I t. S. Dharurkar. Complainant hereby placing the misleading by you'r representative. I had asked in nov 2017 for "prepaid mobile connection at the airtel outlet tilak road pune maharashtra. After discussion with the customer representative named viajanath he agreed to give me as per my requirement prepaid connection & i paid 250/- rs. For the said connection.. After which he gave me simcard for mob. No.[protected] & activated the sim. After receiving intimation about bill from your office i approach to mr. Viajanath for the sms of bill, he toid me that your connection is postpaid & not prepaid. Also he asked me to deposit bill amount 269.00 as charges of postpaid bill. I deposited the bill amount rs. 270/-cash in the same shop, for which i have received sms for receipt no[protected] dated 10/12/2017. So the representative deceive me at the time of connection. You can pl see the cctv footage. I want to disconnect this airtel connection immediate. Pl resolve the issue otherwise i have to approach cosu. Forum. Dharurkar t. S ba. Llb, advocate.