Airtel — Missbehaving by Airtel customer care executive

Address:

Bokaro, Jharkhand

I'm Sneh Ratn from Bokaro Steel City, Jharkhand my Airtel number : [protected]. Date 19.01.2015. Today I went to Airtel customercare Outlet at City centre, Sector-4, Bokaro steel City, Jharkhand complaining about my changing of my postpaid tariff plan. At the time of getting Postpaid connection I opt for Rs299 monthly plan But when i checked my Dec.2014 bill I noticed It is changed to 399 plan without any information, without any written application.on that behalf I ask about my bill tariff One of your customer care Executive Name Avijeet Kumar( Mob no. [protected]) talked me very rudely, misbehaving, used very rough language and scolding me like anything. I am very disappointing with your customer care executive.That fellow told me " Go and complain against me KOI MERA KUCH NAHI BIGAR SAKTA HAI." I have three more airtel connection in my family one more postpaid airtel no [protected](post-paid), [protected], [protected]. For this worst services from your staff member or Executive. please disconnect my all the four number or otherwise that fellow (Avijit kumar) say sorry in written and try to teach your staff that they never do such type of bad behavior with any customer . which affect your reputation in the market. This is not my mistake than why should i pay for 399 in place of 299 plan. change my plan from 399 to 299.