[Resolved]  Airtel — Mnp issue [protected]

Address:

560102

Hi

I am srinivas, i placed request for mnp from vodafone network to airtel on my number [protected] on 29th june which got processed on 7th july and my mnp got activated on 11th july.

The problem here is, initially i was given sim at airtel hsr layout office, bengaluru by priyanka, she told me she is unable to register this sim due to some technical glitch and handed over me temporary sim and advised me to collect another sim once my mnp request is completed, as advised i went to airtel to collect new sim and got the new sim, which she never registered and later again i went, now another lady advised me she will register this new sim and update me, but this never happened.

On 11th my number got ported to airtel and due to sim registration issue my number is not working, i again went to airtel office this time sridhar advised me these sims are not registered and handed over me another new sim and promised it will be activated in max 4hours but till now nothing has been done, my phone is not working from past 3 days, every time i call airtel office they simply say it will get activated in another hour, i am hearing this from past 3 days, for sure your staff is either irresponsible or don't have sufficient knowledge to process mnp request, even if i collect sim at road side shop i would have got much better service.

I hope at least now you guys will take some action and activate my number, i am facing lot of issues since my number is not working since 3 days, i even had to cancel my travel due to this

Pls take stringent action against airtel office hsr layout staff and educate them so that these kind of issues don't reoccur.

Please reach out to me on my alternate contact number[protected]

Regards