[Resolved] Airtel — mnp to airtel

arpit5998

from Dhule, Maharashtra

Address:

Kota, Rajasthan, 324008

I have ported my airtel no. From maharashtra to rajasthan and while airtel gave promise that previous balance will get transfer i haven't received the balance for my above mobile no. But received for other no. I. E. [protected].
I am unable to understand as customer care said that balance will not get transferred and instead of my regular complaints i haven't received previous balance of rs. 400/- which was deducted by service activations.
I am really disappointed and will discontinue 4 connections which i am using of airtel.

Arpit sharma
[protected]
[protected]

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Sep 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 31, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Aug 01, 2017

Updated by arpit5998 Still haven't received any suggestions from airtel company. Haven't received benefits of rs. 399 plan for 84 days but received only for 28 days. Airtel is not at all good and cooperating.