Airtel — mobile [protected] - no/minimal internet connectivity.

I had on 17.03.2018 recharged rs.448/- in my above mobile for 82 days plan, however there is no/minimal internet connectivity in my area for which complaint was made at 121 but there is no improvement. Thereafter on 20.03.2018 i visited your sonipat office where in was informed that the same is due to non availability of 2-3g services in my area and as i am having handset which is 3g compliant i have no other option but the recharge the almost similar plan from bsnl. As i am not using your services from 20.03.2018 onwards under the above plan i request you to please refund the proportionate money and if the same is not possible credit the similar amount of talk time in my above telephone number.
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There is no response except one message dated 24.03.2018 thanking and giving reference no.84272209 by duly promising that their Netwodk team will work on the issue within 3 days by those those 3 days are yet to be completed even after lapse of 12 days.

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