Airtel Mobile — Airtel mobile not upto expectation - no internet

Address:

Ernakulam, Kerala

I am disgusted with the way airtel is providing customer care at Kadvanthra. On google search, customer care number at Kadvanthra is provided on the web; but the person attending on the other end has no knowledge of customer care number, and not in a position to help. Could the authorities get their acts together and provide factual information to public to address their grievances?