[Resolved] Airtel — Mobile insurance Airtel Secure Plan

[Resolved] Airtel — Mobile insurance Airtel Secure Plan

1 19_mayankk from Patna, Bihar

Device Claim – Service Request # 1998035 I claimed my insurance offered under airtel secure plan. Somehow my insurance got rejected with a very stupid and silly reason saying that slipping of phone is not an accident and since then its been 15 days but I haven't received my unrepaired handset yet! Please look after this matter and solve it as soon as possible. Called 121 many times and also registered complaint with Ref no RCRCB[protected] and RCRCB[protected] PLEASE LOOK INTO THE MATTER AS SOON AS POSSIBLE OTHERWISE I MAY HAVE TO TAKE SOME SERIOUS LEGAL ACTION Contact number - [protected] Time : After 2pm Was this information helpful? No (0) Yes (0)
Aug 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 09, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 8 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 14, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 8 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

Akash.Rathod1

from Ahmedabad, Gujarat

Device Claim – Service Request # 2185085
I claimed my insurance offered under airtel secure plan.
Some how my insurance got rejected with a very stupid and silly reason
I also tc checked your policy then why sould say its not proper care by you.
You say i am stupid so my 13000 mobile damage by me.
You can repair my phone else i was complain consumer form