Airtel — mobile no. allotment to different people

Address:

Hyderabad, Andhra Pradesh, 500018

My mobile no. Is [protected] by which i am lodging this compliant. Today i went to airtel office at s. R nagar, hyderabad to link my mobile with aadhar card. I am shocked to know my mobile no. Is in some other's name. The in - charge airtel, is busy in enrolling new plans rather attending to existing customer grievances. For no fault of mine, i have been asked to pay rs 300 and take post paid to change in my name. I am using airtel network with the same no. Since 2003. During the course of 14 years, twice i changed plans (Prepaid _ postpaid) and once i kept in safe custody, when i went abroad more than 3 months, to retain the same no. And duly kyc was given.
All these years, there is no information from airtel that the no. Is not in my name.
As you are aware, that now days mobile no. Is linked to banking operations, verifications etc. I am apprehensive about the misuse by unscrupulous elements due to your callous nature. I request you to issue my mobile no.in my name wit kyc.
Thank you
Annapurna