[Resolved] Airtel — Mobile not recharged | |
I was recharging my mobile via paytm on 17th oct. i got the confirmation message after 8 hours stating that your mobile has been recharge. I switched on my data network, but within few mins my blalanced was zero. Than i called to AIRTEL they said data network plan is not activated on your number.
But ihave message and mail from my bank saying that 149 rupees deducted from your account. Paytm didn't recharged my number band has done their job. Can i know that where is money gone.
Please contact me on my cell [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Dear Nitin,
This is with reference to your post dated 23 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 23 Oct. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
Look forward to hearing from you.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
recharge of Rs 100 has not been done though the amount has been deducted from my account.
mob no.[protected]
date 27th june 2015
request a refund.
mob no.[protected]
date 27th june 2015
request a refund.
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This is with reference to your post dated 23 October 2014.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33