[Resolved] Airtel Mobile Service — Faulty billing - extra bill after porting out

sameer.j86

from Chennai, Tamil Nadu

Address:

Thane, Maharashtra, 400602

I had a corporate account [protected] with airtel. Which I ported out in March 2017. At the time of porting out on 16th March 2017 I had mailed them asking total Outstanding amount and I had paid all the dues including un-billed amount as per their mail. Accordingly they have given clearance to port out. But now in May they have raised a bill of amount 502 rupees which seems a fraud.
Now these airtel guys are calling for payment. I explained them all the scenario but they are not responding.
I really appreciate your help in above matter.

Regards,
Sameer Jadhav
[protected]

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Jun 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Sameer,

This is with reference to your post, dated 1 May 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 09, 2017

Airtel Customer Care's response Dear Sameer,

This is with reference to your post dated 1 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd