Airtel — Mobile sim network

Address:Durg, Chhattisgarh, 91
Website:WWW.AIRTEL.COM

Sir, i have applied for port of 2 number [protected] and [protected] on nov 16, 2015.. The document was given to airtel office at smriti nagar, bhilai but unfortunately due to casual attitude by airtel staff has made mistake by giving same sim sim no. Is same[protected] f to both the portable number whereas both cell number are difference. My both cell is off from last 3 days and continuously i expecting support from airtel but no response. Kindly do let me know because of mistake of airtel staff why should i as customer be victim by not getting signal from last 3 days and not sure when the signal will resume or sim will respond. Kindly sort the matter on priority basis and urgently look in the matter. Also do let me know will airtel compensate for the loss incur due to negligence of their staff by putting my sim off from last 3 days. Thanks ashish saboo [protected]
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Dear Mr. Saboo,

This is with reference to your post dated 3 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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