[Resolved] Airtel — Mobile_Tv all channels has been activated and renewed automatically even after deactivating it...150 RS deducted | |||
I was watching a video and a link opened and suddenly i received message stating Mobile_Tv all channels has been activated and it says SMS STOP to 155223 to stop it and i messaged 155223 and in the morning, i saw my mobile account getting deducted 150 rs stating it has been renewed. Even if it was my mistake to open a link, 1. I messaged 155223 STOP to stop it 2.How does opening a link activates this Mobile_Tv channels service even though the the link doesnt know about my mobile number and is that link generated by the airtel. 3.Is your security been so much weak.. If you dont' take any actions, Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 08, 2015 Airtel Customer Care's response Dear Mr. Sampath This is with reference to your post dated 04 Mar. 2015. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Saurav Ahlawat airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services. Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your post dated 04 Mar. 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd