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Airtel — Money debited but transaction failed

Recently i tried to make a recharge through my airtel app for a 399 rs pack
. Money got debited as soon as i entered the otp but later it showed transaction failure. When i reported this to airtel company they neglected it by saying your email is not linked, i shall send you even my profile image showing it is linked to my mail, kindly help me
Thank you
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Airtel customer support has been notified about the posted complaint.
May 29, 2020
Updated by Ravi Spidey See even there is no response i[censored] guys can't help me then who can please help me
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