[Resolved] Airtel — money deducted but recharge failed | |||
Hi, I am a regular customer of airtel prepaid. My issue is: I have recharged using my airtel app (Registered with mobile no [protected]) and also through website on 29th july (Today) by amount rs. 499. On first attempt i got message that recharge got failed and hence i tried it second, third time with same amount. Later i found that my balance got deducted three times. After that i recharged rs. 349 but same problem appeared. Can you guys take a look into this issue. So please kindly rectify this problem and refund my money as soon as possible. Transaction id:[protected],[protected],[protected],[protected],[protected],[protected],[prot...⇄ My airtel no: [protected] Yours faithfully, Subhalaxmi Was this information helpful? | |||
Sep 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 29 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Can u please tell me whose fault is this???
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