[Resolved] Airtel — Money deducted from bank but recharge failed | |||
I have initiated recharge for rs.184 (Booster plan) on 03-may-2017 and the amount got deducted from bank account. But recharge has not been done from airtel. Kindly requesting to refund the amount. Txn id: [protected] /[protected] Also have raised a complaint in airtel website, but, there is no proper response from airtel team. Airtel complaint reference number: pr[protected] Was this information helpful? | |||
Jun 16, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 05, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 05 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 15, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 5 May 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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