Airtel — money has been deducted but recharge failed.

Dear airtel,

I have done online recharged through www.airtel.in. first i got the message your recharged has been successful but after sometimes i got the another message recharged has been failed.

Details are given below.

Mobile number [protected]
E-mail id [protected]@gmail.com
Transaction by net banking
Transaction reference number [protected]
Date 16-sep-2017
Amount paid (Rs.) 349