Airtel — money stuck in airtel wallet not transferable too...!

2 days ago i added money on airtel thanks or airtel app through my bank account to recharge my airtel sim so added 448 in airtel wallet then i saw everytime i use to do a recharge it always says a error message and declined the request so i thought airtel cant do this thing so let me bring back my money to my bank account but failed again then tried to tranfer to someone's else account but again failed... Although its not that much money but i cant recharge and i cant use that money anywhere else what should i do... Airtel sucks the most in network and now in customer care too... How can they be so careless... Waiting till i get the money and i will choose any other operator... Really wanna throw out some bad words from my heart😠😠
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