Airtel — Money Theft

Address:

Gautam Buddh Nagar, Uttar Pradesh

I got a recharge of 100 Rs yesterday and today all i have is a mere 5 rupees. I called the customer care they said i did downloads of 35 MB on my Airtel Mobile. But the thing that's funny here is that I still have 17 MB of data left on my phone and my phone was connected to the wi-fi at the time of download, but the company resists it. they say my phone was connected to the mobile data and in the morning i had 145 MB before I watched some videos on youtube and still I have 17 MB of data left in my phone. with money deducted from my account. Airtel services are at it's worst. They've been lifelong thieves but this is too much, their office is flooding with complaints and those who answer it are half-dead or half-asleep. The operator was saying why was I repeating the same question, because he wasn't answering it and then he hung up is this any way to treat customers.