[Resolved] Airtel Money — Want Refund | |||
This complain is regarding reference no:11594414, registered on 12/11/2013 at 08:44pm. I made a call to the Airtel money customer care for availing the offer of Right choice magazine. As my Airtel money Super account is not eligible to make Online shopping, i asked him that can i take this offer after not eligible to make Online shopping. He said yes you can avail this offer and their will be no problem at all. I tried it but failed thrice. I called again and got to know that this offer is cannot be availed by a Super account user and than i registered this complaint because as a loyal customer, i want to purchase the Right choice magazine, i had to make a transfer of Rs1000 to my mother Airtel no. [protected] to made this Rs1400 purchase and because of that foolish representative of your customer care, i had a deduction of Rs 15 to make a transfer. Now tell me why should i bear this Rs 15 deduction. Simply i want back my Rs15 to my account. Was this information helpful? | |||
Complaint marked as Resolved
Airtel money representative, Akash called me thrice and heard the conversation between me and customer care person and know that this is Customer care person`s fault and they refunding me Rs 15. Thank to Consumer complaints and Thanks for hearing Airtel India. Verified Support Nov 25, 2013 Airtel Customer Care's response Namaste Mr. Bhajanka, This is with reference to your post dated 21 November 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 21 Nov. 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33