[Resolved]  Airtel — most worst service

Address:

Chennai, Tamil Nadu

Dear sir, I am purchased one mobile phone along with one new airtel sim (airtel numer:[protected]) on 09/02/15 through by univercell mobile show room Anna NagarBranch (branch Phone no:[protected]), Chennai for my emergency. Before I get it the new airtel sim I confirmed to univercell executive when it will be activate. He told most properly tomorrow evening itself sir that is 10/02/15, after conforming it then only I purchased my new airtel sim for Rs.162 plan with submitting of all my documents along with my photo immediately. I am waiting for activation of my new sim till 10/02/15 evening, but it will not activate. Dayafter (11/02/15) I called to univercell mobile show room exective is name Mr.Arun but he said that document collecting person didn’t come yesterday sir we will processed your document and it activate almost today night else tomorrow (12/02/15) morning sir. But till date the airtel sim not activated. In between two or three times I spoken to univercell showroom he told your documents are dispatched to backend office for verification sir but we do know why it will too delay sir we can check the status and give the feedback to u sir, but no one to call and give the feedback still. Other side I call to airtel customer care for confirmation of sim activation, but the customer care said till we have not received any documents to our end sir, you just ask to show room where u did buy the sim. I went two times by direct to that univercell show room about the delay of sim activation and also I conveyed what airtel customer care told me to that to univercell show room but they showed me airtel dispatched note for my reference your document was collected on 10/02/15 sir its not your side problem its only airtel side only sir. Both side are playing me like that. Till that sim not activated. I just wasted my money for buying airtel sim, phone calls for airtel customer care & univercell show room and travel conveyance for going twice by direct. In between I register my complaints to airtel customer care on 17/02/15 and my complaint no is[protected]. Both side are not given proper answer to me. I want take illegal action to both o[censored]s. Thanks & Regards, Anand M [protected] Complaint Status