Airtel — multiple recharges

Address:

West Godavari, Andhra Pradesh, 534001

I recharged my pre-paid number online with a Rs.448 voucher and unfortunately my father also recharged the number with a Rs.509 voucher without my knowledge from a cellular point in Eluru. I called the customer care and they just keep saying that I have done a mistake and they don't want to do anything about it. This is not fair, as this is a genuine mistake and this happened for the first time.

Can you please kindly cancel/refund the online transaction or extend the validity on the account for 82+90 days. Many thanks.