[Resolved] Airtel — My airtel app offers

ankos

from Lala, Assam

Address:

Dibrugarh, Assam, 786001

I have recharged 349 for [protected] which gave me 1gb/ day for 28 days with unlimited calling. This was exclusively for 1 year. Validity expired on 29/4/17 and when I tried to recharge again it was not showing. Secondly, app offered 4gb for 28 days on recharge of 147 and when I recharged it though it deducted and showed successfull recharge, data was showing as only 1gb for 7 days. Thirdly, on recharge of 97 exclusively on the app which gave 400 local minutes for 28 days, on recharge it is showing just for 7 days. It this some kind of joke. Kindly resolve.

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Jun 5, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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