Airtel — my broadband speed decreased from 24mbs to 2mbs without my concern

Address:	Salem, Tamil Nadu
Website:	Airtel

My name is ramakrishnan and living in salem city, tamilnadu. My broadband id is[protected]tn fixed line no[protected]. Realationship no.[protected]. On 14.9.18 my broadband was stopped working. Based on my complaint a service engineer has come to my home and take necessary steps to work broadband. But without my concerned he reduce the broadband speed from 24mbs to 2mbs. I get 24mbs speed from january 18 to 13.9.18. Now serviceman told me that your area (Salem town. Within corporation limit) will get only 2mbs speed not 24 mbs. My computor, smart tv, blueray player not working properly with this 2mbs speed. Hence i request to provide as usual speed of 24mbs to my briadband immediately. Otherwise, there is no way to shift someother network