[Resolved] Airtel — My issue with respect to the Network issue is not yet resolved

Baiju N

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560103
Website:	www.consumercomplaints.in

I registered the complaint with Airtel with respect to th network issue in October with respect to my mobile No [protected], But the issue is not yet resolved Inspite of many commitments from Airtel. Since my complaint is nt resolved I ididn't pay the monthly bill for last 2 months . So they disconnected my connection. I tried contacting the customer care several times, But they are not interested to resolve or give any next level number to contact to resolve my issue. They haven't confirmed that they can't resolve tis issue so that I can port my connection to any other service provider who has signal strenth at my residence. Since my no is barred and no SMS service as well I am unable to do any transactions .

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Jan 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 19 December 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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