[Resolved] Airtel — My plan amount paid but company disconnect my net & landline connection | |||
My account id is [protected]. Person name to the account mr. Pritesh dhiwar. I already paid my complete amount of my plan rs. 4400 But the company activate wrong plan & duration 21st-23rd march disconnect my connection, after my conversion with helpline they activate my net and landline connection. But from 8th april 2016 to till again my net and phone connection cut my air-tel company. They are showing due payment. But in plan i paid complete amount. Fault are air tel side & problem facing our company. They agreed fault are by air tel side but for their fault why i face such problem, my complete office work stop in past 3 day & now already 2 days gone. They asking to paid due amount, but plan activate wrong by airtel so why i paid. Already i faced problem regarding my office work. Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 10 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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