Airtel — my port facilities is now pending

Address:Sundargarh, Odisha, 769014

I was applied my port facilities on 4th November from RCOM to Airtel Services but now matter is pending and due to this I am not able to talk my official person as well as non-payment of any net banking.

Airtel Customer care is asking me your request is under process but it will be resolved asap but still my port facilities is pending.
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