[Resolved] Airtel — Negative legacy

Henal shah

from Surat, Gujarat

Address:	380001
Website:	www.consumercomplaints.in

I am constantly calling your company for new broadband, dongle connection. But your sales team has negative legacy of never reply me. Plz if you do not want to sale your product then try to inform your valuable customers. If your service is not able for few areas then it is your duty to tell about that to your valuable customers.

Bad service.
I will now cancell my prepaid card of your company.

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Jul 13, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Airtel Customer Care's response Dear Henal,

This is with reference to your post, dated 12 June2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Comments

phAnI ...!

from Visakhapatnam, Andhra Pradesh

Dear Sir,

I Have taken my Airtel prepaid sim no [protected] in 2008 when i checked recently its on other person name.

Kindly help me how can i change the sim on my name and address

Regards,
Phani

Ravi Kamboz

from Kanpur, Uttar Pradesh

I have recharged my no. [protected] with Rs 349 on 3 June 2017. But on June 5 it is not working. I m able to do calls but unable to access internet. Not even a single website is gonna open. Its very frustating. The data is not working. I have 4g phone.