Airtel — network access

anu_2017

from Delhi, Delhi

Address:	Kozhikode, Kerala, 673570
Website:	airtel

A few weeks back, i encountered a problem with airtel sim. It was no longer detected by any mobile devices. I went to service center that issued me another sim on 9 sep 2017. Though my phone now is able to detect the sim, this time i am not receiving any signal. I am getting error: cannot connect to network. I now notice that the sim is of 4g (128k), the previous one was of 64k.
As per the service center, the sim should have started working within 24 hrs. It's been 4 days now i am not able to get any signal.
When i tried to set the network connect manually, it shows: selected network (Ind airtel) unavailable. When i tried to do automatic setting, it says that your sim card doesn't allow to connect to this network. Is there any work-around? I complained earlier in your website. Your solution did not work.

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Airtel customer support has been notified about the posted complaint.

Sep 13, 2017

Updated by anu_2017 A few weeks back, I encountered a problem with Airtel Sim. It was no longer detected by any mobile devices. I went to service center that issued me another sim on 9 Sep 2017. Though my phone now is able to detect the sim, this time I am not receiving any signal. I am getting error: cannot connect to network. I now notice that the sim is of 4G (128k), the previous one was of 64K.
As per the service center, the sim should have started working within 24 hrs. It's been 4 days now I am not able to get any signal.
When I tried to set the network connect manually, it shows: selected network (IND Airtel) unavailable. When I tried to do automatic setting, it says that your sim card doesn't allow to connect to this network. Is there any work-around? I complained earlier in your website. Your solution did not work.
FYI the ref. no. for a/c details PR[protected].