Airtel — network issue and 4g issue

Address:	Ahmedabad, Gujarat, 380061
Website:	airtel.in

I have registered a complaint on 10th august, 2017 regarding network issue, complaint no. 78521280. Till now i didn't receive a call regarding the progress and everytime i call you, the airtel customer reprensentative says i have to wait and they can't assure the time to resolve it and also told me that it will take approx. 6 - 8 months.

When i decided to port the number to idea, they called me and told to wait for 4 days, i decided to do so and waited for 15 days but it was not solved. Again i decided to port to idea and they again called me and told to wait for 4 days, today is the 10th day but it has not been solved.

I can't make calls from my home, everytime i have to go to my flat terrace to attend or make calls. They are such irresponsible. And when i told them that i can't use my data pack due to network issue and to reduce my bill, they told me that network issue will be solved in few months but have to pay bill everymonth in a rude way.

I have the recording of all the calls i have made to the service centre.