Airtel — network issue"

Address:	Rajkot, Gujarat
Website:	www.consumercomplaint

Respected sirs,. 16 oct.2017
Trai"... New delhi.

I am shanker jagwani (Senior-citizen) from rajkot (Guj.)
I sent request to airtel" for portability of my 10 yrs. Old mobile no (R.com.) on dtd:21sep.2017 after 7 days (27th sep.2017) ireceived the msg. "activated your service" from airtel'... But i found.. Arirtel - network.. Is not available at my location. So i contacted various authorities of the company.
After many calls.. They sent to technician forhecking n' he reported me.."your issue will solve in 2 days". Bt
Up to 5/6 days no result. Again i called them many time n' requested to solve my issue.
Second time again another technician came.. N' same replied "will solve your issue as earliest. Every day i called them.. N'they same replied"under-proceedgre"...! This way 20 days passed... Bt no result till date...!!!
I'm suffering too much without my 10 yrs old mbl no... So i called them yesterday... N' forcefully told him to explain clear picture of my issue.. Then. Finally they told me.. (Verbly)
"your issue will not be resolve...
As per technical report : reapeter is needed for net work issue. Bt it's cost is 5 to 6 lackhs... Thus it is not possible for the company.
I said ok...!! If you are not able to provide me network then make me free to shift with another service provider. But they saying.. It also not possible."due to trai's rules... Lock-in - period of 90 days...!!!???
Sir... I surprised...
I do not want to shift with another company.., bt. When airtel" is not able to provide their network.. To me... Then how that rule applied to me sir...???!!!
What's my fault...in this.. Matter...???!!!
It's my 10yrs old mbl. No. N' my business is depended on that no.
If waiting period of 90 days i wait then from whum i claim that loss... Sir..??? Why should i suffer sir..??
So please... You are requested to do the needful in the matter... Sir.
I complent them very 1st day bt they did not registred. At last on 13 oct.2027 i received complent regtn. No by sms. As:
Cicpl:[protected] (13.10.17)
Rsewk: [protected] (15.10.17)

I hope you may understand my problem. N' justice to me.
With many hopes..
Regards,
Shanker-jagwani
Rajkot (Guj.)