[Resolved] Airtel — New connection cancellation[protected] | |||||
Hello Airtel I got a new Airtel broadband connection on 11th of April, immediate after next day connection has failed, I have complained to airtel customer care couple of times and they raised tickets to resolve my issue, but no support or technician has came to my home to fix the issue, After 20 days, I decided to cancel my new connection and requested the same to customer care to return my money 4830 rupees 81943314 ticket has raised for cancellation, After raising cancellation request, I got a call from customer care for re-connection but i ignored his offer, After 10 days of cancellation, when I given call to customer care for status, they said connection has re-established and cancellation procedure aborted How this happened without any intimation to me, How this cheating process kept when I ignored the connection Now to whom I need to contact to get my money as kept lot of mails to [protected]@airtel.com & [protected]@in.airtel.com but no response and no call backs from Airtel service too I never seen such a worst & cheating service by Airtel Was this information helpful? | |||||
Jun 19, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 17, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 17 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 17 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 2 Comments | |||||
Comments
10 days ago i ported my prepaid reliance sim to airtel 4g prepaid..and till yet there is no network displaying in my sim..kindly fix the problem soon as i am having alot of problem in calling someone
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Even Nodal officer did the same.
Internet connectivity is still as inconsistent as ever.