[Resolved] Airtel — New connection delay | |||
Hi, On 15th September 2016 I applied for a new broadband connection, paid 1000 rs as installment charge filled application form to a person named Anand (no: [protected]) who was wearing airtel tag.The above mentioned person is not attending to any of my calls from then, on contacting customer care they informed that though account is created, doesn't show payment of 1000rs.This whole thing is delaying the process of new connection.I have the bill with me in which serial number appear as TBLR7156400.I expect you to do the needful Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved Backend team contacted me and the broadband connection is installed and setup. Airtel customer support has been notified about the posted complaint. Verified Support Sep 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 September 2016. Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at [protected]@in.airtel.com Regards, Anil S. airtelpresence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 24, 2016 Airtel Customer Care's response Dear Customer, , This is with reference to your post dated 23 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Very bad response from airtel. When i call the agent named kalpana she rarely took the calls and answered me. Sometimes she used to end my call and say that sir i didn't get your call very very bad from airtel i didnt expect this from them.