[Resolved] Airtel — new mobile no.[protected] _Defective airtel sim | |||
My new mobile no.[protected] Sim no.[protected]purchased date 21 Nov.2013) is not working for the last 4-5 days .Regarding this I personally visited Airtel Store at Sector 11 Vasundhara, Ghaziabad on[protected]:10 am) .The Airtel store officials refused to take complaint with the reason that they do not have Relationship Manager. The store has three employees and all the three misguided me to lodge a complaint against Airtel for marketting of Defective prepaid SIM cards.Now tell me where to find Relationship Manager ???? . Was this information helpful? | |||
Complaint marked as Resolved
resolved by airtel to customer satisfaction. I hope that airtel will stop circulating defective sim cards in future.resolved by airtel to customer satisfaction. I hope that airtel will stop circulating defective sim cards in future.resolved by airtel to customer satisfaction. I hope that airtel will stop circulating defective sim cards in future.resolved by airtel to customer satisfaction. I hope that airtel will stop circulating defective sim cards in future.resolved by airtel to customer satisfaction. I hope that airtel will stop circulating defective sim cards in future. Verified Support Jan 10, 2014 Airtel Customer Care's response Dear Mr. Bhatia, This is with reference to your post dated 09 January 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
3 Comments | |||
Comments
pathatic airtel service ...no resolution provided so far ...Rohini sector 7 Airtel store also refused to take complaint ..where to go ... unable to find relationship managers for the last 4-5 days to resolve the issue.
Reply
As per the call received from Airtel on my mobile I was instructed by Mr. Rajan (ph. [protected]) to contact Airtel service provider store at Rohini Sector 7 where the new SIM replacement would be provided .Today when I reached Sector 7 Rohini, Delhi store the Prepaid Deptt. official Mr. Ravi and Miss Komal refused to replace the newly purchased defective SIM with the new one .They said that they have not received any instruction from any of Airtel Supervisor to provide free SIM replacement.
This is my second pathetic experience after refusal from Airtel Store Sector 11 .Vasundhara with the reason that they do not have Relationship Manager to replace defective SIM.
This is to conclude that I am getting NO from both the Airtel Stores of Rohini and Vasundhara with different reasons
This is my second pathetic experience after refusal from Airtel Store Sector 11 .Vasundhara with the reason that they do not have Relationship Manager to replace defective SIM.
This is to conclude that I am getting NO from both the Airtel Stores of Rohini and Vasundhara with different reasons
Dear Mr. Bhatia,
This is with reference to your post dated 09 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 09 January 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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