Airtel — new pack channel system

Address:delhi, Rajkot, Gujarat, 360005

Trai introduce new channel system for dth tv which is cumbersome and difficult to understand. Airtel is not responding phone calls and emails. No proper guidance how to make own pack as their mininimum pack is more then 300 rs month which costing me 600 rs per year then old pack which i was paying. After choosing pack you have to scan qr code which is to be scanned by downloading app of qr code. Why such things? It is nothing but harrasment. My id is [protected]. I tried lot and wasted time to contact them but no response.
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I dissatisfied because of service why disconnect the TV connection without any formation.
Joyprasad Sharma's reply, Feb 16, 2019
Airtel digital TV service is very bed.without any information cut my TV connection
Resp.sir, I choose my own pack on Airtel digital TV 30-jan but still not continue and also when I called in Airtel customer care, they always only give time. One day two day 4 hours 48 hours
Mo [protected]
[protected]
Nilesh raval

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