Airtel — no 3g and 4g in the area

Address:Lucknow, Uttar Pradesh, 226010

Dear sir or ma’am
I have moved from gorakhpur to lucknow in hope and reliability on airtel. And

Currentlyi am in vikalp khand gomti nagar lucknow and there is no network of 3g and 4g. I am getting gprs here. And also call disturbances...

I have called customer care and also a technical person came to the place and said that there is only one tower at near which is too far and we have requested for height increase...

But here i am not getting what to do now should icange the service provider??
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