Airtel — no broadband installation after payment

Dear airtel team,

I have made payment of inr 2474 for airtel broadband connection 40 mbps 699/month plan to be installed at my home location. Its been 9 days since my payment has been submitted and no one came for the installation. The airtel guy who i contacted for the connection is not receiving my call. My neighbour is already using the same plan which i applied for, what is the reason for not yet installing it at my location.

Poor customer service is not expected.

Name: sanket parmar

Application number: [protected]

Installation address: r 18, sun star complex, opp. Nirrman tower, sola road, ghatlodia, ahmedabad, gujarat - 380061

Contact: [protected]

Date of booking: 29 july 2020

Attached is the screenshot of successful payment and transaction id from airtel.

Please have it installed as soon as possible.