Airtel — No connectivity since last five days as on 13.10.2015

Address:New Delhi, Delhi, 110092

I have five Airtel nos in my household. I stay in Patparganj, New Delhi and was getting good connectivity tiil one fine day, all of them stopped showing connectivity in our building and since then I have been calling up and writing to their customer service at 121 and then to their appellate. Till now they have raised three service request nos but not made any efforts to rectify the problem. They have a standard reply and keep extending the dates for response by closing the existing complaint no and creating a new one ! I have written to the company not to bill me for the days the connectivity was lost and no service available for which they are silent. I would other subscribers to reconsider their choice of Airtel as their service levels are dropping as their calls are even in the national capital of Delhi.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Keeran,
This is with reference to your post dated 13 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54507
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information