Airtel — No connectivity since last five days as on 13.10.2015 | |||
I have five Airtel nos in my household. I stay in Patparganj, New Delhi and was getting good connectivity tiil one fine day, all of them stopped showing connectivity in our building and since then I have been calling up and writing to their customer service at 121 and then to their appellate. Till now they have raised three service request nos but not made any efforts to rectify the problem. They have a standard reply and keep extending the dates for response by closing the existing complaint no and creating a new one ! I have written to the company not to bill me for the days the connectivity was lost and no service available for which they are silent. I would other subscribers to reconsider their choice of Airtel as their service levels are dropping as their calls are even in the national capital of Delhi. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 13 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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