Airtel — No Data Usage Summary and money getting deducted from Voice Account | |||
Dear Team Since last 3 days, I have not received data summary for even a single session for my Airtel mobile. Last time i got summary, my data balance was 225 MB. After that money deduction from my main account started and Rs. 50 was deducted. What sort of blatant cheating is this? After this I made a 2GB recharge of Rs. 455 yesterday and in 4-5 sessions after that also I have not received any single data usage summary. Can you tell me that what is going on. Your Call center supervisor told me that he will transfer Rs. 30 to me but I have refused that. Are you treating me as a beggar. I want you to refund me atleast 300 MB data for which I have not got any summary. I truly think that data billing is incorrect and Rs. 50 deduction from voice is a cheating. Thanks Somil Chaturvedi Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Chaturvedi,
This is with reference to your post dated 02 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 02 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 2 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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