Airtel — no incoming call on my airtel number

My name is neeraj kharbanda. My mobile number is [protected]. I have recharged it with 499 plan which is valid tilli3 march, 2019. Since last one week i m not able to receive any incoming call on my number. I called customer care many times. They always say that everything is ok from their side. I even changed my sim and had recharged it with rs 35 four times. I didn't even get tt nor the incoming calls. I also visited airtel store. They did the required settings. But still the issue is unresolved. Kindly help me with the issue asap.
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Cant send messeges through airtel sim i have updated smsc address too and also apn but then also unable to send pls solve it as early as you can

Mobile No: [protected]
On 14th December made a recharge of RS 35/- to activate incoming calls on my number. The amount got debited but the plan didn't get activated. Unable to use the number from then on, kindly refund the amount ASAP.

Regards,
Syed Salman Ahmed
Suddenly network disappeared and now not able to connect to network changed phone too but still no resolution. I m not even able to complete any transaction due to this.
I have made a complaint yesterday regarding no incoming calls on my number. The Airtel service provider has not taken any step for resolving the issue. You can think of the loss I must be facing because of stopped incoming calls for no reason. The Airtel is such a big mobile network company and I an shocked seeing their responsibility towards their customer. Highly discouraged!

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