[Resolved] Airtel — No internet data only money | |||||
I m having this problem from 8 june 2016 i have recharged internet data of 950 rupess of 6 gb for 4g network but i was getting speed less than 2g and sometimes i was getting pop up that data consumed full. And i call airtel to help no one is helping with my money giving back or giving data. And afeter that i recharged 300 rupess for 1 gb internet and than 500 rupees recharge for 2gb and after that i am having same problem and oh my god every time i am getting msg u have consuemed 100% data. Even if i have opend my mobile first time after the activation of my internet pack. And recently on 23june i just recharged for 1550 rupees for 8gb internet and have used data almost 4 hours somewhat on surffing web or 2 or 3 youtube videos. If you can help me airtel than please give my internet back or refund my money back elese i will port my number to other networks. Hope you will help thanku Was this information helpful? | |||||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 26, 2016 Airtel Customer Care's response Dear Customer, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 05, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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This is with reference to your post, dated 25 June 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd