CAF NUMBER: [protected]
DSL:[protected]
Hi - I ordered for Airtel Broadband connection on 28-March-2020. It was a quarterly plan for the price 2828.00. Installation person came to my home on 12-April-2020 and confirmed that Interner connection is not feasible due to distance of my house location from the Internet box. I didn't got cancellation confirmation nor didn't got my amount of refunded.
As a matter of fact, on Airtel app it shows my account is active still, but i didn't even got the connection! When I reach out to them through email, I get calls from Airtel person that I'll get refund confirmation at least but haven't for so far.
On the Airtel app it shows I'll be billed soon. Please escalate.
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