[Resolved]  Airtel — No Response from Airtel Nodal and appellate officers for New braod band connection

Address:Gurgaon, Haryana

i have applied & Paid Airtel broad band connection onine on 20th Jul 2015. Till date there is no response from Airtel representsatives. Whenever i call them they are saying Tomorrow we will call and confirm you for connection. i registered complaint through Customer complaint mailsas below appellate.[protected]@in.airtel.com nodal.[protected]@in.airtel.com Alteast Nodal guys replying will resolve in 4days but 8days completed. Appellate respresentative not even replying to the complaint registered through mail. I need the connection or the amount need to get repaid immediately. atleast i can buy from other internet provideres. I though their service will be good.Only in the Advertisement their service is good not meeting customer expectations. If you are not able to provide such response remove all your online services. Surendhar Raja T [protected] [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Surendhar,

This is with reference to your post dated 28th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mr. Raja,

This is with reference to your post dated 28th July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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