Airtel — no service and repairs from airtel

Address:

Khordha, Odisha, 751002

It since more than 10 days i have raised multiple request with airtel dth but since then its not resolved.
It was during cyclone in odisha. No signals then but they are deducting money each day.
Complaint 1:89033052:a service engineer was assigned, i talked him regarding the problem but he closed the issue saying address not found.
Complaint 2:89213624 :no response
Complaint[protected]:no response
Complaint 4:89324372: no response
Though other operators were free service they first said its free service then they are now saying they would charge.in spite of agreeing to this no response from these people