[Resolved] Airtel — No signal, contacted customer care twice no results

murali kirthi

from Hyderabad, Telangana

Address:	500091
Website:	www.airtel.in

Hi... Recently i have migrated from docomo to airtel. But airtel is worst than docomo and took same issue to customer care for twice and even spoke with their leads. But no results and no one called me back... Waiting for their call from past two months... Issue is at my home place and works good at my office place. Also issue is with complete boduppal confirmed vth shopkeeper. Chk attached pic, open network shows excellent signal but zero signal on mobile. False report on airtel app.
Location: boduppal, hyd-91

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Nov 7, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 3 October 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 3 October 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd