[Resolved] Airtel — No signal, network issued, and broadband issued

Sandeep Khicha

from Chennai, Tamil Nadu

Address:

600001

My mobile no is [protected], i have network issued, i have already registered complaint about the issued above. Ihave postpaid connection and my dad is also having postpaid connection no [protected]. But no action is taken. Please do with immediate action. Form the past 7 sevenday we are ging the compaints but still date no action is taken for the signal and network issued. On more thing after giving the complaint they will provide the complaint no but exactly after 4 days the massage received that yoy complaint is resolve. How it can possible that without any excutive doin the survey about the problem. How can they closed the probem

Was this information helpful?

No (0)

Yes (0)

Jun 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

Airtel Customer Care's response Dear Sandeep,

This is with reference to your post, dated 02 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 09, 2017

Airtel Customer Care's response Dear Sandeep,

This is with reference to your post dated 2 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd