[Resolved]  Airtel — Non crediting of extra benefits of 3G data as offered through SMS alert-reg.

Address:

New Delhi, Delhi

I got message on my Airtel mobile no. [protected] dated 16th May 2015 at 10:50 hrs from 'AD-650011" which is used generally by airtel to update to its consumers for sending message of new offers provided. The message was as below: "Khaas Data Offier! Rs.149=1GB (500MB+Free 524MB) 3G, 28 din. Rs.255=1GB+Free 1GB 3G, 28 din. Extra Laabh 1ghante mein.Offer 16-Jun_15 tak retailer dwara ya call 121314" I have applied on dated 13-June-2015 at 12:00 Noon for the same for Rs.149/- data. But only 450MB have been credited into my accounts with the validity of 14 days i.e. upto 26th June 2015. I briefed all the details to the consumer care of Airtel and it was suggested by Senior Officials to send all the details through e-mail to "[protected]@in.airtel.com, [protected]@in.airtel.com" The same was done from my self on dated 15th June 2015 and 19th June 2015 and also forwarded the same on 22nd 2015. Reply is still awaited. Pl. do the needful and credit my 3G account with extra MB.