Airtel — not able to use data service/internet from 8th of june when I port in into airtel | |||
Dear concern, My data/internet usage related issue is still pending, i am using internet on other prepaid connection @200/month, while i have airtel postpaid connection and i am paying near about inr 450/month to airtel for voice and data services but i am availing only voice service since i ported in airtel. As airtel made an offer to me to to provide uninterrupted service at all but now i realized that airtel is faild to fulfill their commitment. So my question to airtel is that, why i must pay you full bill to airtel? While i am not able to use your data service, for this i am paying 200/month to other provider (Prepaid connection). How much time will you take to resolve the issue. Please give deduction of inr200/month in my bill till then this issue not resolved completely. I am not interested to pay you extra money for that services which are i am not using on your network. My first bill genetared of inr 571.00 and i have made full payment, adjust inr 200.00 in next/current bill. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I have made recharge of rs129 on mobile number [protected] on dated 19.07.2019. recharge successful but benifits not received.
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Facing bad response from customer care as well.
Airtel can u give a solution as I am a frequent traveller.