[Resolved] Airtel — Not activated my mobile for recharge for call to other phones | |||||
Dear sir, I prabhakar reddy, converted from post paid airtel to prepaid airtel 12/05/2016 and my services disconnected on 13/05/2016 after 6.00 pm and Reactivated on prepaid on 16/05/2016 but i am unable to recharge/call to any body and i contacted your branch where i submitted the application thamman enterprises/airtel office at road no 12, banjarahills, hyderabad, what they are saying is we have some technical problem, still now also not rectified the issue. Was this information helpful? | |||||
Aug 12, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 19, 2016 Airtel Customer Care's response Dear Mr. Reddy, This is with reference to your post dated 19 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 21, 2016 Airtel Customer Care's response Dear Mr. Reddy, This is with reference to your post dated 19 May 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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