[Resolved] Airtel — Not addressing raised complaints | |||
I have raised an issue of "NO CONNECTIVITY" at my residence area for last 10 days. I have called the customer care (I had to go to another locality to make call) and raised "service request" in the websites. using the Airtel(useless) App. All those service requests and complaints are closed without they addressing the issue. I am not able to make or receive calls still at the area. AREA: 1st Main, 1st 'A' Cross, Srinivagilu Main Road, Ejipura, Vivek Nagar POST, Bangalor 560047 These are several service requests I raised S.No. Ref. No. Type Category Creation Date Status Action Feed Back 1 63502198 Request Z - Web Trouble Ticket 7/25/2015 Open Give FeedBack 2 63494525 Complaint Network 7/25/2015 Closed Give FeedBack 3 63405761 Complaint Network 7/22/2015 Resolved Give FeedBack 4 63400829 Request Z - Web Trouble Ticket 7/21/2015 Closed Give FeedBack 5 63400342 Request Z - Web Trouble Ticket 7/21/2015 Cancelled Give FeedBack 6 63398293 Complaint Network 7/21/2015 Resolved Give FeedBack Please take an action on this matter ASAP! Thiagarajan M T thiagu.[protected]@gmail.com Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Mookolathazhath,
Kindly ignore previous comments.
This is with reference to your post dated 25 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Kindly ignore previous comments.
This is with reference to your post dated 25 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 25th July 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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