Airtel — Not delivered Dish and cable by taking amount of Rs 2500/-

Address:

Alwal Sec-bad-10

Good Morning Sir, my DTH ID is [protected]-002, as i was holding earlier another ID [protected], as i inteded to upgrade HD to Xstream as i was advised to pay amopount online accordingly i paid an maount of Rs. 2500/- online, but it was created fresh Id with [protected] and the executive came and attached xstream box as he came to connect new connection but he has not provided dish or cable but atached xstream box to old connection by detaching HD box, then i request to merge both accounts as such it was merged buit iam holding one connection only infact rent is deducting for two connections, as such i requested to deactivate the [protected]-002, as i have not provided dish and cable as such i request you to deposit the amount in my acount on failure of not handing dish and cable, and may be credited to my account and xstream box fo rone year may be extended as i have upgraded if any amount is less i will repay so please resolve my issue as executive is cheated me. thanks sir i hope my query will be resolved. hanumanth Reddy